Patient testimonials | Orthodontist in Tauranga | Dan Smethurst Orthodontist

Patient testimonials

 

Growing up I always wanted braces, I was unfortunate to have a smaller jaw, which created some overcrowding, and knocking out my two front teeth in primary school, didn’t help either.

Reaching high school, I felt incredibly insecure, and would always laugh with one hand covering my mouth. I begged my dad for braces and it kept being put off.

Fast forward to my late 20’s and my brother asked me to be in his wedding. I knew I needed to get things underway.

Having already had 9 teeth extracted (and still a full set of teeth left!) Dan and the team made me feel incredibly welcome and of course comfortable. I was lucky to only have my braces on for 18 months and the transformation was next to none. I could finally laugh without needing to hide my mouth!

The next few years however, I slacked off and didn’t wear my retainer as instructed, and I found myself back at Dan’s once again, as the teeth had moved, and I had invested too much time in getting them right. Thankfully, this time around we achieved a great result in 9 months!

Having just turned 35, the need for straight teeth was not only for aesthetics and feeling comfortable in my own skin, but rather to improve my dental and gum health as a whole. My dentist and hygienist are super pleased with the result also.

Orthodontics are an investment – but the benefits always outweigh the cost.

Big thanks to Dan and the Team for their friendly, professional and supportive Service. Highly Recommend!

Brooke

WHERE TO START! My experience with the team at Avenue Orthodontics was awesome. From when you first walk in the door, the receptionist Suzanne was polite, organised and helpful, trying her best to book your next appointment at a time that suits you, through to Dan and his assistants who are all highly skilled, professional and helpful at each visit.

For years I didn’t think that I would ever get my teeth to be straight and that I would have to continue trying to avoid smiling in photos, but now I have completed my two years of orthodontic treatment I don’t have to worry.

The final result was worth every penny. Their low deposit requirements and interest free payment plan make the process easy and affordable.

I am so thankful for all your work. I will recommend Avenue Orthodontics to anyone wanting treatment.

Chloe

Thanks so much Dan Smethurst Orthodontics for my new smile. It was a very easy journey. The aligners are so comfortable, they are almost invisible and I liked the idea that you can remove them any time to enjoy your meal, brush your teeth after. Now everybody comments on my new smile and thanks again Dan Smethurst Orthodontics to realise my dream and for your great job.

Geniya

Great people, great service, gave me the confidence to smile.

Zane

We loved the friendly manner in which you all dealt with at his age level.

Loved the photos sent after treatment.

We just loved how caring and lovely you all are.

Very friendly staff who are especially good with children – kids loved the X-box in the waiting room.

Great location – good parking.

Not kept waiting – fast efficient consultations.

Our case was difficult and we appreciated the fact Dan was willing to take us on ie willingness to think outside the square.

Totally responsive to personal needs.

Your absolutely professional conduct even when there was a full waiting room – customer service, eye contact excellent at all times.

Loved the flavoured gloves.

You made me smile more.

Everything was great, we loved the way we were greeted personally every time – it made us feel important.

Wonderful – child friendly – loved the kids questionaire.

Liked being able to ring up and asked questions – nothing was too much trouble.

You went the extra mile – fantastic staff.

Staff really friendly and organised.

…very professional service from walking in the door through to leaving. Thank you for your care.

I didn’t want to get a retainer at first but you guys made it an awesome experience for me – thanks!

It has been a pleasure working with you, we’ll miss our visits. Information was beautifullly presented. I really enjoyed your sense of humour.

I enjoyed being greeted by name, lovely friendly place! & Dan’s sense of humour. It was good that the treatment process was clearly explained to me so I could understand – thanks.

My child loved coming! I as the parent, made the decision for treatment and the outcome was excellent. I have recommended Dan to parents of children with orthodontic needs.

Wonderful staff. Very friendly. Made appointments enjoyable. Had no trouble making a decision as I was fully informed. Don’t tell Dan this but he is really good at what he does. I miss you all already.

From the time we walked through the door & the time we left I believe we have been treated in the most amazing way. What a way with children you all have there should be more professionals like you all.

I definitely could not fault anything at all. The service was amazing. The friendliness of everyone was out-standing. Everything was explained perfectly. Keep up the great work you are all great – I felt very welcome when he was there and so did I. I would recommend you to anyone even though we live in Rotorua.